Trendie

Emerald Tower, 786 Castlereagh Heights Sydney, NSW 2000 Australia
Trendie ~ Where Real-World Experience Meets Innovation!
Policies and Procedures

Trendie’s comprehensive collection of policies and procedures ensures consistency, compliance, and operational efficiency across all departments. From customer service to risk management, these resources guide every aspect of business operations. Stay aligned with industry standards and enhance organizational effectiveness.

Trendie’s comprehensive collection of policies and procedures ensures consistency, compliance, and operational efficiency across all departments. From customer service to risk management, these resources guide every aspect of business operations. Stay aligned with industry standards and enhance organizational effectiveness.

Supplier and Procurement Policies and Procedures​

Supplier Code of Conduct Procurement

Environmental Policies and
Procedures

Sustainability & Environmental Responsibility Plastic Bag & Waste Reduction Waste Management & Recycling

Legal & Compliance Policies and Procedures

Consumer Law Compliance Financial Management & Reporting to ATO Compliance & Record-keeping Anti-corruption & Bribery

Sales & Marketing Policies and
Procedures

Promotions & Discounts Social Media Marketing Advertising Loyalty Program IP & Copyright

Technology & Data Security Policies and
Procedures

Privacy & Data Retention Acceptable Use of Network, Email & Social Media IT Security & Cybersecurity

Customer Service Policies and
Procedures

Customer Complaint Handling Customer Service Management Refund Exchange

Community and CSR Policies and
Procedures

Community Engagement Innovation Corporate Social Responsibility (CSR)

Operational Policies and
Procedures

Operational Planning Product Recall Loss Prevention E-commerce Stakeholder Engagement Cash Handling & Banking Inventory Management Project Management

Risk Management Policies and
Procedures

Insurance, Vendor & 3rd Party Risk Management Business Continuity & Disaster Recovery Risk Management Crisis Management Compliance Monitoring & Reporting Workplace Hazard Identification, Risk Assessment, Hierarchy of Controls, and Risk treatements

Workplace, Health & Safety Policies and
Procedures

First-Aid Workcover Inclident & Accident Reporting Work, Health & Safety Emergency Evacuation

Human Resources Policies and Procedures

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Personal Health & Well-being Equal Employment Opportunity (EEO) Teamwork Redundancy & Termination Diversity & Inclusion Recruitment, Selection, Induction & Succession Plan
Staff Code of Conduct Delegation & Reporting Anti-discrimination, Anti-harrasment and Bullying Grievance Lead & Facilitate Team
Performance Management Meeting Work From Home Leave Training & Development
Email Customer Service & Managing Customer Complaints Communication Leadership Development Conflict Resolution, Negotiation & Mediation Marketing Communications
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